privacy policy

Last updated January 20, 2026

1. Introduction

FloatMyBiz ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or interact with us in any way.

By using our website or purchasing any of our services, you agree to the terms of this Privacy Policy.

2. Who We Are

FloatMyBiz is a digital marketing company located at 758 Moulton Ave, North Muskegon, MI 49445. You may contact us at any time at [email protected] or (231) 227-4488.

We provide a full range of digital marketing services to small and mid-sized local businesses including search engine optimization, local SEO, Google Business Profile management, website design, digital advertising, review management, CRM and automation systems, signage, and content services.

3. Information We Collect

We collect information in the following ways:

Information you provide directly. This includes your name, business name, phone number, email address, mailing address, payment information, and any other details you submit through our website forms, checkout pages, funnel pages, or service agreements.

Information collected automatically. When you visit our website we may collect your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs through cookies and analytics tools.

Information from third parties. We may receive information about you from platforms such as Google, Facebook, and other services you connect to or authorize in connection with our services.

Information related to your business. In providing our services we may collect or access business information including your Google Business Profile details, website content, advertising accounts, social media accounts, review platforms, CRM data, and related business systems solely for the purpose of delivering the services you have purchased.

4. How We Use Your Information

We use the information we collect to provide and deliver the services you purchased including SEO, digital advertising, website design, review management, CRM setup and automation, signage, and content services. We also use it to process payments and send receipts and invoices, send transactional communications including appointment reminders, order confirmations, and account updates, send marketing and promotional communications if you have opted in to receive them, improve our website, services, and customer experience, comply with legal obligations, and protect against fraud and unauthorized activity.

5. Text Message Communications

By providing your phone number and opting in at checkout or through any of our forms, you consent to receive text messages from FloatMyBiz. We send two types of text messages:

Transactional messages related to your account, orders, and services you have requested. Marketing and promotional messages including special offers, discounts, and service updates, if you have separately opted in.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. Reply HELP for assistance or contact us at [email protected].

We do not sell, share, or transfer your phone number or consent to any third party for their own marketing purposes.

6. Payment Information

All payments are processed securely through Stripe. FloatMyBiz does not store your full credit card number or payment card details on our servers. Payment information is handled directly by Stripe in accordance with their security standards. A payment processing fee may apply depending on your selected payment method and will be disclosed at the time of transaction.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support our marketing efforts. You may adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.

We may use tools such as Google Analytics and Google Tag Manager to understand how visitors interact with our website. These tools collect anonymized data and are governed by their own privacy policies.

8. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With service providers who help us operate our business including our proprietary CRM and automation platform, Stripe for payment processing, Google for analytics and advertising, and other platforms necessary to deliver the services you have purchased. With legal authorities if required by law, court order, or to protect our rights and property. With your consent for any other purpose not described in this policy.

9. Third Party Platforms and Tools

In delivering our services we may access or interact with third party platforms on your behalf including Google Business Profile, Google Ads, Meta Ads, review platforms, website hosting providers, social media platforms, directory listing services, signage vendors, and marketing automation tools. Access to these platforms is used solely to perform the services you have purchased. We are not responsible for the privacy practices of any third party platform.

10. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like to request deletion of your data please contact us at [email protected].

11. Your Rights

You have the right to request access to the personal information we hold about you. You have the right to request correction of inaccurate information. You have the right to request deletion of your information subject to any legal obligations we may have to retain it. You have the right to opt out of marketing communications at any time by clicking unsubscribe in any email or replying STOP to any text message.

To exercise any of these rights please contact us at [email protected].

12. Children's Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have collected information from a minor please contact us immediately.

13. Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third party site you visit.

14. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the updated date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

16. Governing Law

This Privacy Policy is governed by the laws of the State of Michigan. Any disputes related to this policy shall be resolved in the state or federal courts located in Muskegon, Michigan.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your information please contact us at:

FloatMyBiz

758 Moulton Ave

North Muskegon, MI 49445

Phone: (231) 227-4488

Email: [email protected]

Website: floatmybiz.com